Privacy Policy

WQ Tech Solutions respects the privacy of visitors, prospective clients, clients and other people who communicate with us through our website or digital channels.

This Privacy Policy describes the types of information we may collect, why we use that information, how it may be processed and the choices available to you.

By using this website or submitting information through our website, you acknowledge the practices described in this policy.

The information we collect depends on how you interact with WQ Tech Solutions.

Information you provide directly

• Your full name.
• Business or company name.
• Email address.
• Phone or WhatsApp number.
• The service you are interested in.
• Your project stage or current situation.
• Estimated project budget.
• Existing website or project URL, when provided.
• Project requirements, business challenges, goals and other information included in your message.
• Any other information you choose to provide during communication with us.

Information that may be collected automatically

When you access the website, certain technical information may be collected automatically by our website, hosting environment, security systems or service providers.

• Internet Protocol address.
• Browser and device information.
• Operating system.
• Referring website or source.
• Pages visited and basic interaction information.
• Date and time of access.
• Technical, security and error logs.

Information may be collected when you:

• Submit a project enquiry or contact form.
• Contact us by email, phone or WhatsApp.
• Request information about our services.
• Begin or continue a business relationship with us.
• Visit or interact with our website.

Some technical information may also be collected automatically through the website infrastructure, cookies, hosting systems and security technologies where applicable.

We may use information for legitimate business purposes including:

• Reviewing and responding to enquiries.
• Understanding project requirements and business needs.
• Preparing recommendations, scopes, proposals or quotations.
• Communicating about projects, services and support.
• Delivering agreed services.
• Managing client relationships.
• Maintaining and improving our website.
• Diagnosing technical problems.
• Protecting our website, systems and users from misuse, fraud, spam or security threats.
• Meeting legal, regulatory or contractual obligations.

When you submit a project enquiry through our website, the information you provide is used primarily to understand your request and respond to you.

Our project enquiry form may request information such as your name, company, email address, Phone or WhatsApp number, service interest, project stage, estimated budget, existing website URL and project details.

Our website or the technologies used to operate it may use cookies or similar browser technologies.

Cookies may be used for purposes such as:

• Supporting basic website functionality.
• Remembering website or browser preferences.
• Supporting security and spam prevention.
• Understanding website performance and usage where analytics tools are enabled.

You can usually control or delete cookies through your browser settings. Blocking certain cookies may affect some website functionality.

WQ Tech Solutions may use third party service providers where necessary to operate the website and business.

Depending on the services enabled on the website, these providers may include:

• Website hosting and infrastructure providers.
• Email delivery providers.
• Website security and anti-spam services.
• Website content management and plugin providers.
• Analytics or performance monitoring services, if enabled.
• Communication and collaboration platforms used during client projects.

These providers may process information on our behalf according to their own privacy terms and the services they provide to us.

We do not sell your personal information.

Information may be shared only when reasonably necessary, including with:

• Team members or contractors involved in relevant work.
• Hosting, email, security or technology providers.
• Professional advisers where required.
• Government, regulatory or legal authorities when required by applicable law or a valid legal request.
• Another business entity in connection with a lawful merger, restructuring or transfer of business assets.

Where information is shared with service providers, we aim to limit access to what is reasonably necessary for the relevant service.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, for ongoing business relationships or to meet legal, contractual, accounting, security or dispute-resolution requirements.

The retention period may vary depending on the type of information, the nature of the relationship and applicable obligations.

When information is no longer reasonably required, we may delete, anonymize or securely dispose of it where appropriate.

We take reasonable technical and organizational measures intended to protect information against unauthorized access, misuse, alteration, loss or disclosure.

These measures may include access controls, secure hosting practices, software updates, security monitoring and other appropriate technical safeguards.

No website, internet transmission or electronic storage system can be guaranteed to be completely secure. You should therefore use reasonable care when sending information online.

Depending on your location and applicable law, you may have rights relating to your personal information.

These may include the right to request:

• Access to personal information we hold about you.
• Correction of inaccurate or incomplete information.
• Deletion of certain personal information.
• Restriction of certain processing.
• Objection to certain uses of your information.
• Withdrawal of consent where processing is based on consent.

Some requests may be limited by legal, contractual or legitimate business requirements.

To make a privacy request, contact us at info@wqtechsolutions.com .

WQ Tech Solutions is based in Pakistan and may work with clients, service providers and digital platforms located in different countries.

As a result, information may be processed or stored in countries other than the country in which you are located.

Where required by applicable law, reasonable measures may be used to support appropriate protection of information transferred internationally.

Our website and business services are intended for businesses, professionals and individuals seeking digital or technology services.

We do not knowingly seek to collect personal information from children through our project enquiry process.

If you believe a child has provided personal information to us inappropriately, please contact us so the matter can be reviewed.

Our website may contain links to third party websites, platforms or services.

WQ Tech Solutions is not responsible for the privacy practices, security or content of websites operated by other organizations.

We recommend reviewing the privacy policy of any external website before providing personal information.

We may update this Privacy Policy from time to time to reflect changes to our website, services, technologies, business practices or applicable requirements.

When the policy is updated, the revised version will be published on this page and the “Last updated” date may be changed accordingly.

We encourage visitors to review this page periodically.